I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Timeline Backups
WordPress Backups
WordPress Backups
& 1-Click Restore
Every 365i package is backed up daily from the day it goes live: a snapshot of your whole site, kept for 30 days. Files, databases and, on Pro plans, mailboxes. From the Premium plan up you hold the controls yourself and roll back to the last good day in a click; on Personal we do the restore for you. No backup plugin, no faff.
30 daily restore points
Files, databases & email
One-click restore
30 Days
Restore Points
Daily
Auto Snapshots
1-Click
Restore
Free
On Every Plan
WordPress backups built to restore
Nearly every host promises "daily backups included". That phrase tells you almost nothing about whether you could actually get your site back on a bad day. What matters is how far back your restore points reach, whether they cover your database and email as well as your files, and whether the restore actually works when you need it. Timeline Backups are built around that: 30 separate daily restore points, files and databases together, restorable in one click, and a real person to help if you would rather not do it yourself.
Three things, not one
What a WordPress Backup Includes: Files, Database & Email
A WordPress site is not a single object. A backup that misses any of these three leaves you with half a recovery.
Webspace files
Your theme, plugins, and every upload in wp-content. The look and structure of the site.
Databases
Every post, page, product, setting and comment. Lose this and the words are gone, even if the files survive.
PRO
Mailboxes
The part most "website backups" skip. Your email lives on the account but it is a separate system. Covered on Pro.
Backups run automatically every day on every package, but from Premium up you are not tied to the daily snapshot. From the same screen you can take a manual snapshot of your files or databases at any time, in one click. It is the smart move right before a risky plugin update, a theme change, or any big edit: make your own restore point first, then change with confidence.
Retention beats frequency
Backup Retention: 30 Daily Restore Points, Not One
A plugin update on Tuesday quietly corrupts something. Nobody notices until Friday. If your host keeps a single copy that overwrites each night, every backup already contains the fault by the time you look. Timeline Backups keep a separate snapshot for each of the last 30 days, 60 for databases on Business and Agency, so you can reach back to the last good day. You pick the restore point from a calendar, and any snapshot carrying malware signatures is flagged so you never roll back into a known infection.
Where does your host sit?
What "Daily Backups Included" Really Means
The distance between rung two and rung three is the difference between a bad afternoon and a lost fortnight.
01
no real cover
A backup plugin, never configured
Installed, reassuring in the plugin list, and it has never actually run. More common than anyone admits.
02
most hosts
One daily copy, overwritten
You always have last night, and nothing else. Fine, until the problem started three days ago.
03
Timeline Backups
30 separate restore points
Step back past a slow-burning problem to the last good day before it. Retention becomes your margin for error.
04
You are here on 365i
Restore points, plus a human who will do it
The safety net most non-technical owners actually need. If a restore feels daunting, we do it with you, 7 days a week.
Restore without the stress
Restoring a WordPress Backup: One Click, Nothing to Configure
Restoring is a job of a few clicks, not a project. Pick a restore point from the calendar, choose what to bring back, a single file, just the database, or the whole site, and confirm. There is nothing to install and nothing to set up first. Every restore is logged with a date and a status, so you always know exactly what was put back and when. And if a restore ever feels daunting, you don't have to touch it yourself: our team will do it with you, 7 days a week.
Standard vs Pro
WordPress Backup Plans: Timeline Backup vs Pro
Every package is backed up daily whatever the plan. What Premium adds is the controls: restore whenever you want, and take a snapshot on demand. Business and Agency step up to Pro, which brings mailbox backups and 60-day database history.
Feature
Timeline BackupPremium, from £8.99/mo
Timeline Backup ProBusiness, from £14.99/mo
Daily website file snapshots
Yes
Yes
Daily database snapshots
Yes
Yes
One-click file & database restore
Yes
Yes
Staging sites backed up
Yes
Yes
File & database retention
30 days
30 days files · 60 days DB
Mailbox backups
No
Yes
Single-mailbox restore
No
Yes
On the Personal plan you are still backed up. Your files and databases are snapshotted daily and kept for 30 days exactly as they are on every other plan. What you do not get is the panel. If you ever need a restore, ask us and we will do it for you, 7 days a week. You can also add Timeline Backups to a Personal plan if you would rather hold the controls yourself.
Notes from Mark on WordPress Backups
The customer who backed up after the site broke
Earlier this year a customer forwarded me one of those alarming automated emails WordPress sends when a site hits a fatal error. His Elementor admin screen had fallen over. He was running an old version of WordPress on end-of-life PHP with a stack of outdated plugins, and something in that mix finally snapped. He offered to pay for my time if it turned out not to be a hosting fault.
It took about 35 minutes to find the culprit and put it right, and I did not charge him. But one detail earlier in the thread stuck with me. He had taken a backup, using a popular plugin, in a panic after the site broke. After. The copy he had just made was a photograph of a broken site. If we had leaned on it, we would have handed him straight back the problem he was trying to escape.
That is the gap "daily backups included" hides. A backup is a photograph of your site at a moment in time. If the only photograph you have was taken after the damage, it is a photograph of the damage. Timeline Backups exist so there is always an earlier, healthy day to reach for, and once I had his site working again I switched his on so the next scare simply cannot land the same way.
We wrote the full story up as a guide: your WordPress backup isn't a backup until you've restored it.
35 min
To Fix, Not Restore
£0
Charged
30 days
Restore Points Switched On
7 days
A Week We Help
By Mark McNeece, Founder of 365i. Last reviewed 12 July 2026.
Editorial integrity: read our editorial standards.
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Trusted by UK Businesses
from 83 reviews
We have been using Bsolveit for the last couple of years for our website and highly recommend them. There is never any issues when the site needs updating or changing and always available for advise. We asked for some changes and they were actioned immediately which was fantastic.
Response from 365i
Thanks Shirley! Much appreciated.
The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for. Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from 365i
Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Great service, very friendly and knowledgeable. Mark has the patience to explain to those of us who don't speak tech! Would recommend.
Response from 365i
Oh thank you Peta. Much appreciated
Service beyond fantastic. It's hard to put into words how thorough and in-depth the level of service was, and it ftruly felt as though Mark had a real passion for my business, and was himself thrilled to achieve high speeds! I cannot reccomend enough! Amazing!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind. The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see. Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
FAQ
Frequently Asked Questions
Yes, on every plan. Every 365i package gets daily Timeline Backups of its website files and databases, with 30 days of separate restore points. There is no backup plugin to install and nothing to configure, it runs automatically at the platform level. From the Premium plan up you also get the controls, so you can restore in one click and take your own snapshot whenever you like. On Personal the backups still run, and we do the restore for you if you need one. Business and Agency plans step up to Timeline Backup Pro, which also backs up your email mailboxes and keeps 60 days of database history.
Standard Timeline Backup covers your website files and databases with daily snapshots, 30-day retention, and one-click file and database restore. It is included from the Premium plan up. Worth being clear about what the plan buys you: the daily backups themselves run on every package, and what Premium adds is the ability to restore and take snapshots yourself, whenever you want. Timeline Backup Pro, standard on our Business and Agency plans, adds everything in the standard tier plus daily mailbox backups, database retention extended to 60 days, and the ability to restore a single mailbox to a temporary address before syncing it back.
Thirty. Timeline Backups keep a separate daily snapshot for each of the last 30 days, so you can roll back to any of them rather than being stuck with a single copy that is overwritten each night. That matters because problems often go unnoticed for several days, and you want to reach back to before the fault appeared. On Business and Agency plans, database history extends to 60 days.
Yes, from the Premium plan up. As well as the automatic daily snapshots, you can take a manual snapshot of your files or databases at any time, in one click. It is a good habit right before a risky plugin update, a theme change, or any big edit: create your own restore point first, then if anything goes wrong you can roll straight back to the moment before you started. On Personal the daily snapshots still run, but taking one on demand needs Timeline Backups adding to the plan.
Both. A WordPress site needs its files (theme, plugins, uploads) and its database (posts, pages, products, settings) to fully restore, and Timeline Backups snapshot both daily. You can restore them independently too, so you can roll back just the database after a bad import without touching your files, or the other way round.
Yes. Any staging copy you create with 1-click Staging is backed up on the same daily schedule as your live site, so your test environment has the same 30-day safety net. Restoring your live site stays simple: pick a restore point, choose a single file, the database, or the whole site, and confirm. Every restore is logged with a date and status, and any snapshot known to contain malware signatures is flagged so you never roll back into a known infection. If it ever feels daunting, our team will do the restore with you, 7 days a week.
Not for day-to-day protection. Because Timeline Backups run below WordPress at the infrastructure layer, they keep working even if a bad update stops the site loading, which is exactly when a plugin running inside WordPress might fail. A backup plugin is still useful for one thing: keeping an independent off-site copy in your own cloud storage, which covers the off-site part of the 3-2-1 backup rule.
You do not have to do it alone. One-click restore is simple by design, but if it feels daunting we will do it with you through our free 1-to-1 WordPress assistance, 7 days a week. A recovery that would worry you is a routine job for us.
Usually not. A backup taken after the damage is a copy of the broken site, so restoring it just brings the problem straight back. This is exactly why 30 days of daily restore points matter: you can step back to the last good version from before the fault appeared, rather than relying on a panicked, post-break copy.
Never lose a website again
Every 365i WordPress plan includes daily Timeline Backups, 30 days of restore points, one-click restore, and 1-to-1 help if you need it. Business and Agency add mailbox backups and 60-day database history.
